Membership, refund, weather, and privacy details for Ocean Express Carwash. Questions about anything here? Reach out anytime.
Unlimited memberships (Crystal Clean and Extreme Ceramic) bill automatically once a month to the card on file. There's no long-term contract — you can upgrade, downgrade, or cancel at any time through the member portal. Memberships are tied to a single vehicle and license plate; washing a different vehicle on your plan requires updating your account first.
Cancel anytime through the member portal — there's no fee and no minimum commitment. Cancellations take effect at the end of your current billing cycle; we don't prorate or refund the partial month already paid for.
We're open daily, 8:00 AM – 6:00 PM, but hours may shift earlier due to weather, below-freezing temperatures, or mechanical issues. If the tunnel is closed when you arrive, unlimited members don't lose visits — your membership simply continues once we reopen.
Please remove loose items, aftermarket antennas, bike racks, and anything not securely attached before entering the tunnel. While we take care with every vehicle, Ocean Express Carwash is not responsible for damage to pre-existing aftermarket modifications, loose or improperly attached parts, or items left inside the vehicle. If something doesn't look right after your wash, flag it with an attendant right away so we can take a look.
Music while you wait is fine — music the next three cars can hear is not. Please keep your volume at a level that doesn't carry across the lot.
We love that you take your truck on adventures. We love it a little less when half the trailhead comes with it. Please knock off heavy mud, snowpack, or ice buildup before pulling in — our equipment (and the car behind you) will thank you.
We can turn away a vehicle if it has excessive interior trash or debris, active fluid leaks (oil, coolant, etc.), a flat or unsafe tire, a non-functioning parking brake, or damage that could cause it to get stuck in the tunnel. If that happens, an attendant will explain why and what to fix before coming back.
Roof racks, oversized mirrors, lifted suspensions, and other aftermarket add-ons are awesome — just not always tunnel-friendly. If your ride's dimensions don't play nice with our equipment, an attendant will let you know before you pull in.
Information submitted through our contact or job application forms — name, email, phone, any message you include, and any resume you upload — is used only to respond to you or to consider your application. We don't sell it. Form submissions are delivered to us through Forminit, a third-party form-processing service that transmits and stores them on our behalf. Membership billing is handled entirely through our member portal and payment processor; this website does not collect or store payment information.
All content on this site — text, graphics, logos, photos, and images — is the property of Ocean Express Carwash or our content and brand partners, and is protected by U.S. and international copyright law.
We grant you a limited license to access and make personal use of this site. This doesn't include the right to download or modify any portion of it beyond normal page caching, resell or make commercial use of the site or its contents, use any data mining, robots, or similar data-gathering tools, or reproduce, duplicate, or copy any part of this site without our express written consent.
We try to keep wash package details, membership pricing, and features on this site accurate and current. However, we don't warrant that this information is complete, error-free, or fully up to date at all times — pricing and included features are also posted at the physical location. If something on this site doesn't match what's offered in person, the in-person pricing and signage take precedence, and your remedy is to contact us or the physical location directly. Ocean Express Carwash reserves the right to change or discontinue wash packages, membership plans, or pricing at any time.
Refund decisions are at the sole discretion of Ocean Express Carwash. Refunds can only be processed at the physical car wash location — not through this website or by phone.
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